PRIVACY POLICY

Mitsubishi Motors Europe B.V. values the protection of your privacy. We may amend this Privacy Policy from time to time (date of last amendment: May 2018). You can always see the latest version by clicking on the hyperlink Privacy Policy on this website.

We use personal data for the following purposes:

  • Performance of a contract: If you send us an e-mail, or fill out a subscription form we and/or our group companies will use the personal data that you included for the purpose of responding to your questions, comments or for your inquiry.
  • Compliance with a legal obligation: we will process your personal data if needed for compliance with legal obligations, such as record keeping and tax obligations.
  • Legitimate interest: we will use the personal data that we collected during our communications with you and the personal data we collected by means of cookies, for our legitimate interest purposes, such as for preparing internal data usages reports, analyses of warranty data, claim investigations and/or court proceedings. If you sign up to receive marketing information, we and/or our group companies (to the extent permissible under applicable law) will use your (personal) data for this purpose. However, you can object to receiving marketing communications at all times by sending an email to tech-supp@mitsubishi-motors-euro.com.

We will keep your data in an identifiable form only for as long as necessary to comply with the purposes set out above. Please contact us if you want to learn more about our retention periods.

We may transfer your personal data to our service providers and to entities within the Mitsubishi Motors group of companies where we have a legal basis for doing so. In the event we transfer your personal data to a country outside of Europe, we will ensure that such international transfer of personal data is complaint with applicable laws. You can contact us at any time to obtain more information about international data transfers or the compliant mechanisms we have in place to legitimize the transfer.

Your rights

You have the right to request us to inform you of what personal data we hold relating to you, and/or to request that such data be rectified, erased, restricted or ported.

Please address any such requests to: tech-supp@mitsubishi-motors-euro.com
or
Mitsubishi Motors Europe B.V.
Customer Relations, After Sales Management Department
P.O. box 157
6130 AD Sittard
The Netherlands

Fax: +31 (0) 46 48 19 526

You have the right, at any time, to object to the use of your personal data for certain processing purposes, such as for direct marketing purposes and/or the receipt of specific or all types of marketing information. To do so, you should direct your request by e-mail to: tech-supp@mitsubishi-motors-euro.com. We will then not, or no longer process your personal data for the purposes to which you objected.

If we have not been able to handle your request conform your expectations, you also have the right to lodge a complaint with the supervisory authority in your country.

Contact

If you have any questions or comments about our Privacy Policy, please contact:

Mitsubishi Motors Europe B.V.
Attention: General Counsel
P.O. box 157
6130 AD Sittard
The Netherlands